Contact Support

Support

CyberArk's Customer Support offerings are focused on helping our clients consistently achieve rapid and sustainable results when utilizing our privileged account security solutions. Our Support options include:

Maintenance Programs that give you flexible access to the CyberArk Support Team

An Online Support system to log cases and gain an immediate overview of all your cases and inquiries

A Support Vault [link], which is a digital vault for storing and sharing information about CyberArk products and services

Behind the scenes, all our Support offerings are backed by a dedicated staff of support engineers and customer service managers who are committed to helping you realize the greatest value, performance and results with CyberArk.

Please Register here for online support.

For support by phone:

Support Hotline - North America, South America, Latin America
Business hours (8AM-5PM Eastern Standard Time) 1-888-808-9005
Off hours (Maintenance Plus 24x7) 1-866-618-7883
 
Support Hotline - EMEA, APAC
Tel: +972-3-9180011
 
Support Hotline - Middle East
Business hours (8AM-5PM Eastern Standard Time) 1-888-808-9005
Off hours (Maintenance Plus 24x7) 1-866-618-7883